Frequently Asked Questions

Yes. We offer free, no-obligation quotes. We typically visit your property to assess the scope of work before providing a detailed written estimate.

Our lead times vary by season, but we generally recommend booking 3–6 weeks in advance for larger projects.

The length of a project depends on the size and scope of the work. We always provide a timeline for completion before starting any work and strive to complete projects as efficiently as possible.

Absolutely. We hold full Public Liability Insurance (up to £1.5 million) to ensure your property and our team are protected.

We ask that you move small items, electronics and breakables. We can assist with moving larger items (sofas, wardrobes) to the centre of the room (which may incur extra costs), where they will be securely covered. 

We use heavy-duty drop cloths, plastic sheeting, and specialist masking tape for all surfaces. Cleanliness is a priority—we vacuum and tidy up at the end of every working day.

As standard, we apply two coats of finish paint to ensure an even, durable colour. If a surface requires a primer or undercoat first, this will be included in your quote.

Most clients prefer us to supply the paint and / or wallpaper as we can usually source trade-quality materials at a better price. 

We typically work with professional trade brands like Dulux Trade, Crown, and Johnstones, but we are also experienced in applying designer paints such as Farrow & Ball or Little Greene.

No. Your quote will outline exactly what is included (materials, labour, prep work). If we discover an issue—like blown plaster that needs repairing—we will discuss the additional cost with you before proceeding.

We typically ask for a 20% deposit to secure your dates for the project to start. 30% upon commencement, with the remaining balance being due upon completion and your 100% satisfaction.